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Products => WebCopy => Topic started by: wednwedn on November 13, 2019, 09:00:27 PM

Title: Downloaded 2-byte filenames changed to garbled characters
Post by: wednwedn on November 13, 2019, 09:00:27 PM
Hi, in Cyotek Webcopy, I need to download some files with Japanese filenames, like "年末調整について.pdf", but the filename have changed to garbled characters that I cannot recognize.
is there a solution here that keep the original filenames? Unicode support or something?

Thank you.
Title: Re: Downloaded 2-byte filenames changed to garbled characters
Post by: Richard Moss on November 17, 2019, 05:11:19 PM
Hello,

Thanks for reporting the issue. Are you able to share the URL of a page which contains one of these filenames? I'd like to use it for testing so I can try and get a fix - it's been reported before and I thought had been fixed, but apparently not!

Regards;
Richard Moss