Downloaded 2-byte filenames changed to garbled characters

[wednwedn]

Hi, in Cyotek Webcopy, I need to download some files with Japanese filenames, like "年末調整について.pdf", but the filename have changed to garbled characters that I cannot recognize.
is there a solution here that keep the original filenames? Unicode support or something?

Thank you.

[Richard Moss]

Hello,

Thanks for reporting the issue. Are you able to share the URL of a page which contains one of these filenames? I'd like to use it for testing so I can try and get a fix - it's been reported before and I thought had been fixed, but apparently not!

Regards;
Richard Moss